Service and Usage Agreement

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HakNet LLC Security and Information Services

Service and Usage Agreement

This agreement  was updated on 01.02.2024 .

  • HakNet LLC Security and Information Services is briefly referred to as “HakNet LLC” and “” and “Our Company”.
  • Customer and User definitions represent individuals or organizations that purchase products/services through HakNet LLC and website.

All customers who create accounts, make purchases and benefit from users by reaching them through the website (“Website”) or mobile applications are deemed to have read, understood and accepted the terms consisting of the following main article and sub-articles. It is not possible to create a user account and purchase products/services without accepting all the terms and conditions stated below. All users who create an account and purchase products/services can proceed by accepting this agreement.

This contract; It is presented to the customer for approval during membership and product/service purchase, and he is not allowed to proceed without accepting it. It is also constantly posted at the bottom of the site. It is the customer’s responsibility to review and read.

This contract imposes rights and obligations on the parties regarding the site subject to the contract, and when the parties accept this contract, they accept and declare that they will fulfill the mentioned rights and obligations completely, accurately, on time, and within the conditions requested in this contract.


1.1 The web software on sale on our site and all pages linked to it are the property of and are operated by it. always reserves the right to make changes to prices, products and services offered and contracts.

1.2 accepts and undertakes that the member will benefit from the products subject to the contract, excluding technical malfunctions.

1.3 The Customer accepts and undertakes that, in the use of HakNet LLC products, it will not reverse engineer or engage in any other activity aimed at finding or obtaining their source code. Otherwise, if this activity is detected, all products purchased at that time and the customer account will be canceled without question and no refund will be given.

1.4 It is prohibited to place fake orders for trial purposes through the site. If detected, their accounts will be canceled and no account can be created again with the existing account information.

1.5 The Customer accepts and declares that in addition to the web software he will purchase, he will also pay the fee determined by for the modules, requests and arrangements. The customer cannot claim rights regarding additional modules, requests and arrangements made in the software later. The customer not only purchases the usage license of the software, but also purchases only the right to use additional modules and requests made later. Thus, the customer does not have the right to request that additional modules, arrangements and requests similar to the ones made are not added to another customer or site or not used in general sales. (If there is no additional contract or agreement.)


2.1 All registered or unregistered intellectual property rights of the title, business name, trademark, patent, logo, design and products on this Site belong to the site operator and owner company or the specified person and are under the protection of national and international law. Visiting this Site or using the services on this Site does not grant any rights to such intellectual property rights.

2.2 All products on the Site cannot be reproduced, published, copied or transferred in any way.  The whole or part of the site cannot be used on another website without permission.

2.3 The visual design and source codes of all products detailed on the site are registered by the General Directorate of Copyright of the Ministry of Culture and Tourism and all rights are reserved. Sales are made only through our website, our dealers’ websites and our authorized business partners.


3.1 will not disclose personal information transmitted by users through the site to third parties. This personal information; It contains all kinds of other information intended to identify the User, such as person’s name-surname, address, telephone number, mobile phone, e-mail address, and will be briefly referred to as ‘Confidential Information’.

3.2 Confidential Information can only be disclosed if this information is requested by the official authorities in due course and in cases where disclosure to the official authorities is mandatory in accordance with the mandatory legislation in force.


4.1 The Customer must provide accurate, complete and up-to-date registration information. Otherwise, this agreement will be deemed to have been violated and the customer account will be terminated without informing the user.

4.2 The customer is responsible for password and account security on the site and third-party sites. Otherwise, cannot be held responsible for any data loss, security breaches or damage to hardware and devices that may occur.


5.1 Content hosting, also known as web hosting/web server service; Basically, it consists of hosting the CUSTOMER’s websites and/or database on HakNet LLC servers and publishing them over the internet network.

5.2 By using this Service, CUSTOMER is deemed to have agreed to comply with the terms and conditions stated herein. Subject to the terms and conditions of this Agreement, HakNet will provide services with maximum continuity and functionality by using all reasonable resources during its service period.

5.3 CUSTOMER acknowledges that the services may not be accessible or operable in some cases, including but not limited to the following:

-Force majeure (natural disasters such as earthquake, fire, flood and other human disasters),
-Hardware failures,
-Periodic Maintenance procedures or repairs undertaken by the data center from time to time,
-Interruptions or malfunctions that may occur in telecommunication or digital transmission lines, malicious network attacks , reasons beyond HakNet’s control or unforeseen by HakNet LLC, including but not limited to network congestion or other malfunctions.

5.4 CUSTOMER acknowledges that HakNet does not have one hundred percent control over the continuity or uninterruption of the web hosting/server service provided by HakNet and that these are not guaranteed.

5.5 HakNet LLC will make the necessary efforts to ensure the continuity of the Services provided to the CUSTOMER.

5.6 By purchasing the services subject to this Agreement or creating a customer account, CUSTOMER; accepts not to act contrary to the laws of the Republic of Turkey, decree laws, statutes and regulations and general morality and etiquette in e-mail communications, web publications and all transactions related to this subscription, and that he/she is entirely responsible for the content of the web pages, ftp and other Internet services belonging to himself or his customers, and commits.

5.7 CUSTOMER accepts and undertakes that it will not webcast or engage in any activity on the prohibited materials specified below. Otherwise, the service received will be canceled without any questions and no refunds, etc. will be given. It is agreed that it will not be done.

Prohibited materials;

  • Topsites
  • IRC scripts, bots
  • Proxy scripts/anonymizers
  • Pirated software/warez
  • Image Hosting Scripts (like Photobucket or Tinypic)
  • AutoSurf/PTC/PTS/PPC sites
  • IP Scanners
  • Bruteforce Programs/Scripts/Applications
  • Mail Bombers/Spam Scripts
  • Banner-Ad services (commercial banner ad cycle)
  • Dump file/Mirror scripts (similar to rapidshare)
  • Commercial Audio Broadcast (more than one or two broadcasts)
  • Escrow account/Bank Bonds
  • Investment sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Ponzi Chain)
  • Unlimited services provided cannot be distributed to third parties free of charge or for a fee.
  • Sale of substances subject to authorization without prior proof of the existence of the necessary permit(s)
  • Programs of banks that determine the market
  • Raffle/gambling sites
  • Sites/archives/programs focused on hacking
  • Sites that promote illegal activities
  • Forums or websites that distribute or link to warez/pirated/illegal content
  • Scam Sites (including and
  • Mailer Pro
  • Any broadcast of Live Sports Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF etc.)
  • Publishing copyright-free content
  • IRCD (irc servers)
  • IRC scripts/bots
  • Pirated Software/Warez
  • IP Scanners
  • Bruteforce Programs/Scripts/Applications
  • Mail Bombers/spam scripts
  • Escrow account
  • Investment sites (FOREX, E-Gold Exchange, Second Life/Linden Exchange, Ponzi, MLM/Ponzi Chain)
  • Sale of substances subject to authorization without prior proof of the existence of the necessary permit(s)
  • Raffle/gambling sites
  • Sites/archives/programs focused on hacking
  • Sites that promote illegal activities
  • Forums or websites that distribute or link to warez/pirated/illegal content
  • Scam Sites (including and
  • Mailer Pro
  • Any broadcast of Live Sports Events (UFC, NASCAR, FIFA, NFL, MLB, NBA, WWE, WWF etc.)
  • Publishing copyright-free content

5.8 Although not stated in the above articles, it is strictly prohibited to carry out any activity that is contrary to applicable laws and constitutes a crime. Otherwise, the CUSTOMER understands that the service received will be canceled without any questions and no refunds, etc. It is agreed that it will not be done.

5.9 If HakNet LLC services are used and/or facilitated in behavior that is contrary to publicly accepted general morality and traditions, your service may be restricted or terminated because you are acting and publishing against public morality and traditions. The customer is aware of this.

5.10 It is the CUSTOMER’s responsibility to ensure that the scripts/programs installed in the Customer Account are secure and that access permissions to the directories are set accordingly.

5.11 HakNet LLC services, including all associated equipment, networks and network devices, are for permitted Customer use only. HakNet LLC systems may be monitored for all lawful purposes, including to ensure that use is authorized, to administer the system, to facilitate protection against unauthorized access, and to verify security procedures, maintainability, and operational security. During monitoring, information may be examined, recorded, copied and used for permitted purposes. Use of HakNet LLC system(s) constitutes consent to monitoring for these purposes.

5.12 Any account connected to a third party’s network or system without its permission may be suspended. For access to networks and systems that are not under the direct control of the customer, written consent must be obtained from the third party in question. If HakNet LLC wishes, it may request documents to prove that access to the third party’s network or system is permitted and may require the submission of such documents.

5.13 HakNet LLC does its best to regularly protect and back up all CUSTOMER’s data, however, it does not accept responsibility for any errors that may occur in the data contained within it. Data backup is the CUSTOMER’s responsibility. CUSTOMER always assumes the risk of loss and damage to the files belonging to the Website and all Website content. CUSTOMER is completely obliged to maintain the confidentiality of the customer password and account information.

5.14 CUSTOMER accepts that he/she is responsible for all actions, omissions and expenses related to any website content displayed, linked, stored on the server or published under his/her account using his/her Account or password or in connection with the site or belonging to him/her.


  • To provide, request, store and protect independent archives and backup copies of websites and databases . Web hosting systems may lose their functionality, be damaged or record data in some undesirable or unpredictable situations. Although HakNet has taken strong and radical measures regarding backup, the Customer is obliged to take, store and protect backups of all website files and databases. Otherwise, HakNet is not responsible for any damage or loss that may occur. The customer accepts, undertakes and declares this.
  • To ensure the security, confidentiality and integrity of websites and to ensure the confidentiality of account information.
  • To prevent any loss or damage to the websites.

5.16 CUSTOMER undertakes to pay the usage fees and relevant taxes related to web hosting services. Fees are collected in advance with the first order and are requested again at the end of the period unless otherwise stated.


6.1 Bulk/Single SMS services; It covers the SMS sending services made available to the CUSTOMER via or the API access links it provides.

6.2 CUSTOMER is solely and exclusively responsible towards the recipients regarding the Bulk/Single SMSs he sends, and will keep HakNet free from any demands, claims, objections and complaints that may come from relevant persons and institutions in this context, regardless of the name and form. ‘s right to recourse against all damages, and all direct and indirect income losses and material and moral damages that HakNet may incur due to all kinds of demands, allegations and receivables that may be asserted against HakNet, upon HakNet’s first request, immediately in cash and accepts, declares and undertakes to compensate you once and for all.

6.3 CUSTOMER accepts, declares and undertakes to act in accordance with the applicable legislation regarding Bulk/Single SMS sales/sending subject to this Agreement.

6.4 CUSTOMER shall pay HakNet the expenses and compensation that HakNet will have to pay to third parties and/or official authorities regarding its obligations under this agreement, within 5 (five) business days following HakNet’s first written request, without the need for any judgment. He accepts and undertakes to pay to .

6.5 All kinds of announcements, advertisements, announcements to be made in all media (television, internet, radio, open air announcements, press, etc.) regarding the products subject to this Agreement, Law No. 4077 on Consumer Protection as amended by Law No. 4822, Communiqué on Commercial Advertisements and Announcements and It will comply with international advertising principles and Advertising Board decisions. CUSTOMER accepts and declares that he/she is responsible for any damage or loss that may occur due to violation of the provisions.

6.6 CUSTOMER accepts and undertakes that HakNet cannot be held responsible in any way for the accuracy of the information contained in the SMS text sent and the content of the statements, and that he/she is entirely responsible. In accordance with the decision of the Supreme Electoral Council and the provisions of this contract, he/she accepts and declares that messages with the purpose of political propaganda should not be sent via SMS and/or internet via mobile phone, and in case such a transmission is detected, he/she will be responsible for the penalties to be imposed due to violation of the decision.

6.7 CUSTOMER; The statements contained in the SMS text will not constitute a violation of the Laws of the Republic of Turkey and the applicable legislation, morality, public interest, public security, and the indivisible integrity of the Republic of Turkey, and that HakNet has the right to block and block such statements, and that HakNet will not be exposed to any exposure due to these statements. He is the addressee of any legal disputes and/or compensation claims he may have, and for this reason he knows that HakNet will have recourse to him in case of any compensation paid, and he knows that the compensation, penalties, expenses and damages requested based on the first application made to him, without the need for any decision against him. accepts, declares and undertakes to cover other costs.

6.8 It is assumed that the CUSTOMER has obtained the GSM numbers to which it sends SMS legally and with permission. HakNet cannot be held responsible in any way in this regard. All legal responsibilities and obligations belong to the CUSTOMER.


7.1 CUSTOMER shall not engage in any behavior that would harm the commercial reputation, reputation and prestige of HakNet LLC and its other customers, as well as all HakNet LLC products, and in case such situations are detected, the customer account and all related products and services will be canceled without question. accepts, undertakes and declares that no refund will be made, and that it will compensate and ensure all damages and losses suffered by HakNet LLC and its customers arising from this situation.

7.2 CUSTOMER accepts, undertakes and declares that it will compensate HakNet for all damages and losses incurred against any claims arising from the use of HakNet’s services.

7.3 Regardless of who requests it, HakNet LLC will refund the amounts corresponding to the remaining use of the Customer’s products/services in the event of refusal to provide service, negative (mobbing) behavior exhibited by the customer, and behavior that will negatively affect the work performance of HakNet LLC officials and personnel. reserves the right to cancel all products/services and the customer account by doing so. CUSTOMER accepts and declares this.

7.4 HakNet LLC, if the CUSTOMER chooses to pay via bank transfer, HakNet LLC activates the service and informs the CUSTOMER as a result of the transfer from the account opened in the name of the person or institution specified in the CUSTOMER information to HakNet LLC’s bank account specified during the order. . All costs of payments belong to the CUSTOMER.

7.5 All periodic products and services will be stopped if payment is not made by the service end date at the latest. Products and services for which payment is not made within three (3) days following the suspension period will be permanently deleted from the system and no liability will be accepted. CUSTOMER accepts and declares this.


8.1 HakNet LLC accepts and declares that it will provide “free support” against errors and problems caused by the product/service for a period of 6 months from the date of purchase of the product/service by the Customer. Problems arising from subsequent interventions made by the Customer in the relevant product/service are excluded from this scope. In such cases, the solution is to re-supply the standard version of the relevant product given by HakNet LLC and install it into the system. The customer is aware of this and accepts and declares it.

8.2 In the field of “Web Software” service, the Customer is obliged to provide and maintain all necessary hardware for the trouble-free operation of the product/service purchased from HakNet LLC. These equipment are declared to the Customer at a basic level before and at the time of purchase. Some products/services may require additional hardware and software features beyond the basic level. The Customer accepts and declares that in such cases, the additional features declared by HakNet LLC will be provided.

8.2 The Customer accepts and declares that he/she will receive support service for a fee for all matters “outside the standard operation” of all the products and services he/she has purchased, and that HakNet may not be able to provide support service in such cases, even for a fee, depending on its workload. It does.

8.3 The Customer accepts and declares that he/she will submit all support requests through the “technical support system” on the website and that he/she will not receive any support service other than this.

8.4 All support requests created by the customer will be answered by HakNet LLC within 24 hours, depending on workload.


9.1 Not under the control of the parties; arising from the contract due to reasons such as natural disasters, fire, explosions, civil wars, wars, riots, public movements, declaration of mobilization, strikes, lockouts and epidemics, infrastructure and internet failures, power outages (hereinafter referred to together as “Force Majeure”). If the obligations become unfulfilled by the parties, the parties are not responsible for this. During this period, the rights and obligations of the Parties arising from this Agreement are suspended.


10.1 If one of the terms of this contract becomes partially or completely invalid, the remainder of the contract remains valid.


11.1 may change the products and services offered on the site at any time, partially or completely, and the terms of this agreement. Changes will be valid from the date of publication on the site. It is the user’s responsibility to follow and control the changes. The user is deemed to have accepted these changes by continuing to benefit from the services offered.


12.1 All notifications to be sent to the parties regarding this Agreement will be made through’s known e-mail address and the e-mail address specified by the user in the membership form. The user accepts that the address specified when signing up is the valid notification address, and that if it changes, he will notify the other party in writing within 5 days, otherwise notifications to this address will be deemed valid.


13.1 In any disputes that may arise between the Parties regarding the transactions related to this agreement, the Parties’ books, records and documents, computer records and fax records will be accepted as evidence in accordance with the Code of Civil Procedure No. 6100, and the user agrees that he will not object to these records.


14.1  Right of Cancellation/Refund and Withdrawal for Software Products ;
In paragraph (ğ) of Article 15 of the Consumer Rights Law, Distance Contracts Regulation (See: ) “Services performed instantly in the electronic environment” or contracts for intangible goods delivered immediately to the consumer.” As stated, the Customer cannot exercise the right of cancellation/refund or withdrawal after purchasing the software product in question  . In order for cancellation/refund and withdrawal to be made, it is essential that there is a grievance that cannot be resolved in the software. Any feature/feature that is not included in the software or the failure to make adjustments that require expertise on the product by non-experts  cannot be presented as a problem or defect . Before making a purchase, the customer is obliged to thoroughly examine whether the software is suitable for him/her and to request information if necessary. The customer accepts and undertakes this.

14.2  Changing Licenses in Software Products ;
Software products are licensed for the domain name declared by the customer at the time of purchase. After the licensing process, the domain name cannot be changed again under any circumstances. The customer accepts and undertakes this in advance.

14.3  License Assignment/Transfer in Software Products ;
The customer cannot transfer or sell the software license it owns to anyone else under any circumstances. The customer accepts and undertakes this in advance.

14.4  Leased Software Products ;
For software products rented monthly or periodically for more than one month, no license information exchange or license transfer/transfer can be made. The customer accepts and undertakes this.

14.5  The customer has no right to withdraw, cancel, change or request a refund, provided that there is no problem or grievance caused by our company regarding the products/services mentioned below.

  • All types of web server (physical server, virtual server) services.
  • Domain name registration services.
  • International SMS sending services.
  • Türkiye sms sending services. (SMS messages that are not delivered to the recipient are automatically returned as credit rights.)
  • Other local and international product/service licenses.

14.7  If payments are made by credit card or a similar payment card, the consumer may request the cancellation of the payment transaction on the grounds that the card was used without his/her consent and unlawfully. In this case, the card issuer returns the payment amount to the consumer within 10 days from the date of notification of the objection.


15.1 US Courts of Justice and Enforcement Offices are authorized to resolve any disputes arising from the implementation or interpretation of this Agreement.

Haknet Güvenlik ve Bilişim Hizmetleri

DELAWARE, Zip :19901 , USA
[email protected]
(09:00- 17:00)
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